General Management Training
Cross-Cultural Working
Culture is about perception. Different cultural backgrounds create a platform for upset or misunderstandings in the workplace. This can become even more exaggerated when using e-communication in place of face-to-face interactions and operating in a stressful disruptive work environment. Therefore, everyone working in culturally diverse environments should develop an understanding of the impact of culture on day-to-day interactions – now more than ever.
What is covered?
What is culture and how does it affect the way we think and behave?
Which culture and the limitations of generalising
The impact of culture on work – culture clash
Cultural dimensions
Case studies
Intercultural competence – best practice and next steps
The training will allow participants to:
Reflect upon and share their experiences of their own culture to encourage empathy and to promote better group dynamics.
Participants will also become familiar with a framework for understanding key cultural differences in communication style and work practices.
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